Market Analysis
The global interactive kiosk market value will touch USD 34
billion at a 9% CAGR during the forecast period 2020- 2027, states the latest
Market Research Future (MRFR) analysis. Interactive kiosk, put simply, is a
self-service device or a computer terminal that is deployed in the public
sector and aid users in interacting with digital information and content with
user friendly interface. These are used for tourism, information sharing, way
finding, bill payment, and retail sales. Interactive kiosks are used in various
application areas from travel industries to healthcare as they help in
obtaining personal information from the users easily.
Various factors are fuelling the Interactive
Kiosk Industry. As per the recent MRFR market estimates, such factors
include the increasing adoption of cashless vending machines, the efficient use
of technologies, creation of personalization of media portals, increasing use
of cashless vending machines that engages more customers, improved shopping
experience for customers, enhanced applications other than conventional
applications, lower investment costs than traditional outlets, innovations in
glass technology and touch screen display, and integration of advanced
technologies and innovations.
Key Players
The eminent players profiled in the global interactive kiosk
market report include RedyRef Interactive Kiosks (U.S), IER SAS (France),
Korala Associates Ltd (U.K), Diebold Nixdorf (U.S), Embross (Canada), Meridian
(U.S), NEXCOM International Co. (Taiwan), Advantech Co. Ltd. (Taiwan), KIOSK
Information Systems (U.S), SlabbKiosks (U.S), NCR Corporation (U.S), Advantech
Co. Ltd. (Taiwan), KIOSK Information Systems Inc. (U.S), Phoenix Kiosk,
Inc. (U.S), International Business Machines Corporation (U.S), and Siemens AG
(German), among others.
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On the contrary, rising cyber-crime incidents, creating kiosks
suitable for all weather conditions for outdoor applications, and the impact of
the COVID-19 pandemic may limit the global interactive kiosk market growth over
the forecast period.
Market Segmentation
The MRFR report throws light on an inclusive segmental
analysis of the global interactive kiosks market based on component, type, and
end users.
By component, the global interactive kiosks market is segmented
into service, hardware, and software.
By type, the global interactive kiosks market is segmented
into bank kiosks, vending kiosks, self-service kiosks, and others. Of these,
the vending kiosks are predicted to lead the market over the forecast
period.
By end users, the global interactive kiosks market is
segmented into government, BFSI, healthcare, retail, media and entertainment,
and others. Of these, the retail segment will dominate the market over the
forecast period.
Regional Analysis
By region, the global interactive kiosks market covers the
recent trends and growth opportunity across Europe, the Asia Pacific (APAC),
North America, and Rest of the World (RoW). Of these, North America will remain
domineer in the market over the forecast period. Wide usage to access by users
in a secure way, advances in technology, market proliferation of tablets,
strong economic conditions, high customer adoption rates, high demand for
interactive kiosks from healthcare industries, finance, travel, entertainment,
and retail, the presence of key players, the presence of well-established
infrastructure, and the increasing focus of retailers to improve the level of
customer satisfaction are adding to the global interactive kiosk market growth
in the region.
In Europe, the global interactive kiosk market is predicted to
hold the second-largest share over the forecast period. Emerging travel
industry and burgeoning healthcare and BFSI sector are adding to the global
interactive kiosk market growth in the region.
In the APAC region, the global interactive kiosk market is
predicted to have healthy growth over the forecast period. Burgeoning business
in telecommunication and retail sector, other booming industries like
healthcare, travel, media and entertainment, and BFSI, growing demand in Korea,
Japan, China, and India, and the presence of top market players that are taking
interest to target the interactive kiosk to cater to the needs of the customers
are adding to the global interactive kiosk market growth in the region.
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